FAQs.

How do I rent your items?

To book from our inventory, add the items or services you are interested in to your wishlist, then submit your wishlist through the website. Please make sure you include your event start time, location, and any other important information such as venue restrictions, theme customization and any other request.

We will then put together a quote for you. Once you receive your quote you have one week to make your deposit and sign your contract.

Where do you source your inventory from?

We have always loved to collect unique pieces, especially ones with rich histories. When it comes to art we try to buy directly from artists when possible. All of the pieces in our inventory are hand picked by us and have come from all sorts of places including antique shops, estate sales, markets in our travels across the US and abroad, and of course from our own family heirlooms. We love all of our pieces and are excited to share them with you.

How far in advance should I submit orders?

Bookings are subject to product availability. Once you are firm on your date, reserve your rental items. This will secure the products that you have chosen for your special event.

Also note that due to the nature of our items being one of a kind, through damage, loss, or theft, an item you had originally booked may not be available for your event. In the rare circumstance that that happens, we will let you know as soon as possible and work with you to find a suitable replacement or other satisfactory outcome.

What’s your cancellation policy?

Full cancellation will result in forfeiture of your 50% deposit.  However, we can make certain adjustments to your order up to 2 weeks prior to the event. Full details can be found in your contract, which is available for your review when you receive your rental proposal.

In the photos of the China Patterns, I see a specific one (or ones) that I really love, can I request specific patterns in your collections?

We cannot always guarantee specific pattern requests, this is due to the dynamic nature of our stock that ensures that your decor is as unique as your event. However, the patterns in the photos are indicative of the collection style and color palette.

At the heart of our philosophy is the joy of mixing patterns that create beautifully harmonious collections that add an unexpected twist to any event decor. We are committed to providing a seamless and delightful experience, handpicking each piece of decor to ensure it meets our high standards of beauty and uniqueness, even as we continually refresh our collections.

To ensure satisfaction, about 3 months prior to your event, we will send you an optional survey, where you can indicate which patterns within the collection booked that you want to make sure are represented in your order and if there are any that you would prefer not to be in your order.

 Picnic FAQs.

  • We provide options in the Chicagoland area & surrounding suburbs.

  • We do not offer refunds, but we can change your reservation time without penalty up to 48hrs before your picnic. If the weather forecast predicts a 50% chance of rain or more on the day of your event we will provide the opportunity to reschedule the picnic.

  • The Chicago Park District does not allow alcohol in the parks. No alcohol is allowed to be consumed during your picnic experience except picnics held at your home.